Price or Quality Which do you Choose? – Driving instructor in Selby

Price or Quality Which do you Choose? – Driving instructor in Selby

Apr 13

Cheap Deals or Quality Training

This week we have taken on two learners, Nicola and James (names have been changed) that have decided to come to Xpert Driver Training, having previously had lessons elsewhere.

The reason they went elsewhere in the first place was because of the cheap deals they were doing!

Both companies were quite large driving schools. let’s call them School A and B

Nicola had about 20 hours with school A number of years ago, and then called school B earlier this year. She was told when over the phone that they would need 20 hours of lessons, this was prior to even speaking to the instructor, never mind being seen to drive by the instructor! After 20 hours Nicola went in for her test, she was not ready and failed. She has rebooked her test and contacted us for help. When we first saw her drive, it was evident that she was a long way from being ready to pass her test. However, we are trying our best to help her become a safe driver and pass her test. The issue she has though is the cheap lessons she has received has actually given her some bad habits, poor clutch knowledge and control. She has been told what she must do and must not do, to pass the test. This may sound good, however most it what she has been told is wrong or very restrictive. Making her drive very rigid and not flexible! We are working hard on giving her more freedom in her driving and she is slowly getting there, responding that it is so much easier this way!

James, had about 14 hours with school A, but spent most of his time driving around country roads, and hardly any time on the basics around streets. When he came to us we took him to a quiet housing estate to assess his driving.  His clutch control and general driving was very similar to Nicola’s. Very rigid, with very limited peripheral vision and observational skills being used.  Again we are working hard to rectify his weaknesses.

Both learners thought that they were getting a good deal when they signed up for lessons, and have paid for lessons with their hard earned money, however they are now having to pay more money to cover the basics again, so that they become safe drivers.

This is not the fault of the learners for choosing a cheap school, it is the fault of the school and the instructor working for the school.  Why?  The schools that offer cheap lessons think they need to offer cheap lessons to fill the seats of their instructors.  The instructors are at fault because they are having to do lessons so cheap, cut corners and spend a lot of time not training the learners correctly.  Due to their low income from lessons they also don’t attend further training, training which would enhance their training techniques and therefore the training which you the learner will be receiving from them.  Also, it is not compulsory within the driver training industry to attend CPD (Continuing Professional Development) training, the DVSA tried to bring it in, however the vast majority of instructors were against it, the reasons I see posted on various Facebook groups are, it’s too expensive, I’m already qualified why do I need further training, it’s too far away or I can’t be bothered!  These excuses I find unbelievable, I have been driving for over 30 years and have been an instructor for over 6 years now, and I am still learning, we never stop learning!

I attend various conferences, seminars and training events up and down the country, I can count the number of local instructors that I have seen regularly at these events on one hand, and three of them are Xpert Driver Training instructors!

Due to Xpert Driver Training instructors attending these events, they are trained in upto date training techniques, using a client centred learning style, they also make the learning flexible not rigid and don’t make it about the test, but more about driving safely.

So what is the difference between flexible and rigid learning?

Rigid is when you are told by your instructor that you must do this or you will fail your test, you must do that or you fail your test, and you can’t do that because you wont pass your test!  This form of learning makes it so unnatural and restrictive for learners putting them under extra pressure.  This is often seen as instructor led training, where the instructor has the power and knowledge and force feeds it on to the learner, trying to make the learner a clone of them! Training them in the teaching style of the trainer.

A flexible learning approach is one that lets them discover what is good and not so good in a controlled environment, this doesn’t put them under pressure and ensures learning takes place much quicker.  This is a more client centred approach (coaching), where the trainer and learner are on the same level, the trainer adjusts their training style to the learning style of the learner, therefore the learner will learn quicker, as they buy into the learning easier and quicker.

In a rigid learning approach, everything is black and white, however as a driver there is very little that is black and white, STOP LINES, RED LIGHTS, are black and white, however the clear majority of driving is in a grey area.  Even the speed limit is slightly grey! Why you ask, because you may go over the speed limit momentarily to avoid a collision!  I would say 99% of driving is in the grey area, and not black and white!

The saying “there is more than one way to skin a cat” is very true in driver training.  An instructor led, rigid trainer will tell the learner they must hold the steering wheel at 10 to 2 and must feed or shuffle the wheel through their hands.  This is not the case; a learner can hold the wheel however they want if it is safe to do so!  You will pass your test whichever way you hold it if it is safe, but holding the wheel at 10 to 2 is archaic, stressful and not comfortable.  When I passed my test 30+ years ago, we had to hold it at 10 to 2, but cars have developed, technology has developed, so has our driving methods and the driving standards set by the DVSA!

So, next time you are looking for a driving instructor, you may want to think twice about whether you want to pay for cheap lessons for your loved ones or pay for quality lessons, after all it is their lives that are on the line!  You could ask your driving instructor when was the last time they did any further training and what was it?  Ask them how they train learners, do they use CCL techniques, have they been trained in CCL? Are they a qualified coach?  Remember I can count them on one hand, that go to these training events, so most should say no!

Please don’t ask them their pass rates though, as they will all have high pass rates, even though the pass rate for York is below 50%!  Pass rates can be manipulated or lied about, however and not many instructors realize this, but the pass rate is not theirs!  They are not the ones taking the test, the pass rate is that of the pupil and the examiner!

Just a little food for thought as I hate to see learner drivers wasting money on poor quality training, I will now probably get abuse from those same instructors who offer cheap deals and refuse to do further training, because it’s too far away!

© Xpert Driver Training Ltd April 2017

Alisha passes her driving test – Driving Instructor in Goole

Alisha passes her driving test – Driving Instructor in Goole

Apr 12

Driving Instructors in Goole

Congratulations to ALISHA CLARKE, from Airmyn, who passed her driving test in York on 12 Apr 17, at the first attempt with only 2 driver faults, with Steph, her Xpert Driver Training instructor in Goole.

Her driving test examiner was very complimentary about her driving and said she was very calm.

I am Alisha Clarke and my driving instructor was Steph and I honestly couldn’t ask for a better teacher. I already knew Steph through the Scouting community so I decided to to my lessons with her. I was terrified of driving at first but she really helped boost my confidence very quickly. She was very calm with me all the time, even when things went wrong at first and explained things really clearly to help me out. There is literally nothing that could be improved about Steph’s teaching or the car and service. Thank you so much for helping me! Alisha Clarke, Airmyn, Passed 12 Apr 17

All the best for the future Alisha from Steph your driving instructor in Goole and everyone at Xpert Driver Training.

Xpert Driver Training

 

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Now with a driving instructor in York, Pocklington, Selby, Howden and Goole.

George passes his driving test and makes it 3 so far this week – Driving Instructor in Howden

George passes his driving test and makes it 3 so far this week – Driving Instructor in Howden

Apr 06

Driving Instructors in Howden

Congratulations to George Marson, from Newport, who passed his test in York on 6 Apr 17, at the first attempt with only 4 driver faults.

George had a great drive and his examiner complimented him on his drive.

All the best for the future George from Steph your driving instructor in Howden and everyone at Xpert Driver Training.

Xpert Driver Training

“Your Road to Your Success”

The 1st choice for Driving Lessons

Now with a driving instructor in York, Pocklington, Selby, Howden and Goole.

Lucy Passes her driving test and becomes Jane’s 2nd of the day – Driving Instructor in York

Lucy Passes her driving test and becomes Jane’s 2nd of the day – Driving Instructor in York

Apr 04

Driving Instructors in Selby

Congratulations to Lucy McCormack from Selby, who passed her driving test on 3 Apr 17 with only 3 driver faults, with Jane, her Xpert Driver Training Instructor in York.

Lucy overcame some serious pre test nerves to achieve her goal, a goal that she has been striving to achieve for a few years.

I passed my test with Jane from Xpert driving on 3rd April 2017. I had previously taken my test 3 times and failed and then had a little break before returning to learning. When I advertised for a driving instructor on a local Facebook page Mick Knowles from Xpert Driver training said he had just the person to help me through my test and regain my confidence. Mick Knowles is highly recommended in our area for driver training so i contacted the office and booked a driver assessment with Jane to start in Feb 2017. The staff who booked me in were really friendly and helpful and due to childcare arrangements they were able to offer me a wide range of dates and times Jane was very understanding, a complete professional and very knowledgeable, using modern teaching skills to help me understand what I needed to work on and to help me gain confidence in my manouvers ready for taking my test. If it didn’t click one way she tried another until it made sense, “there is no set in stone method” she told me, “everyone learns in different ways” and she was a 100%right. I found all of a sudden that driving finally made sense to me and she had taught me to think actions through so that I could independently make the right and safe driving decisions. I was really nervous on my test day but again Jane was really reassuring reminding me that I had been taught all the skills to be a safe and confident driver and she was right, I passed with only 3 minor faults. I can’t recommend Jane enough. If you need to learn to drive or refresh skills do not look any further, I truly believe they are the best team around at Xpert Driver Training . They helped me gain back my confidence and my ultimate goal to drive before I hit 40 this year! 😊. A huge thank you to Jane again, you are an amazing instructor ! Lucy McCormack

All the best for the future Lucy from Jane your driving instructor in York and everyone at Xpert Driver Training.

Xpert Driver Training

 

“Your Road to Your Success”

The 1st choice for Driving Lessons

Now with a driving instructor in York, Pocklington, Selby, Howden and Goole.

Jamie Scott passes his driving test with Jane – Driving Instructor in Selby

Jamie Scott passes his driving test with Jane – Driving Instructor in Selby

Apr 03

Driving Lessons in Selby

Congratulations to Jamie Scott from Selby, who passed his driving test in York on 3 April 17 at the first attempt with only 4 driver faults, with Jane, your Xpert Driving instructor in York

Not only did Scott gain his full license, he also became our first test pass of April and our newest instructor Jane’s first test pass with Xpert Driver Training.  We are so pleased for both of you.

Went with Xpert Driver Training after failing my test with a previous instructor. I had Jane as my new instructor and she helped me pass with flying colours. Would definitely recommend, well worth every penny spent and their teaching approach is very helpful for independent driving. Jamie Scott

Stay safe on the road Scott and you know where we are if you have any questions.

All the best for the future Scott from Jane your driving instructor in Selby and everyone at Xpert Driver Training.

Xpert Driver Training

 

“Your Road to Your Success”

The 1st choice for Driving Lessons

Now with a driving instructor in York, Pocklington, Selby, Howden and Goole.

Jamie Holt passes his driving test – Driving Instructors in York

Jamie Holt passes his driving test – Driving Instructors in York

Mar 28

Driving Instructors in Howden

Congratulations to Jamie Holt, from Howden who passed in York on 28th March 17, with 6 driver faults.

No more football banter for Mick now!

A relative got me started with a voucher for a two-hour lesson with Xpert Driver Training and it proved to be an inspired purchase! I never really embraced the idea of driving until I started with Mick but his methods and advice really paid off. I would highly recommend any learners out there who may be a little trepidatious to give Xpert Driver Training a call. Jamie Holt

All the best for the future Jamie from Mick your driving instructor in York and everyone at Xpert Driver Training.

Xpert Driver Training

 

“Your Road to Your Success”

The 1st choice for Driving Lessons

Now with a driving instructor in York, Pocklington, Selby, Howden and Goole.